Website down? We start today.
Critical errors, white screens, database connection failures, broken checkouts and failed updates. Tell us what happened and an experienced engineer gets to work, usually within hours.
Starting at
$149
- Same business day response
- Critical error and white screen fixes
- Database connection errors
- Failed update recovery and rollback
Every hour offline costs leads, sales and trust.
Websites tend to break at the worst moments: during a launch, a campaign or a busy sales day. Waiting days for a developer to respond is not an option.
Our emergency service puts a senior engineer on your issue fast. We restore service first, then find and fix the root cause so it does not happen again.
Back Online Fast
Service restored as the first priority.
Cause Identified
You learn what happened and why.
Repeat Prevented
Fixes and safeguards to stop it recurring.
Everything you need, nothing you do not.
Every engagement is scoped to your goals. These are the building blocks we draw from.
- Same business day response
- Critical error and white screen fixes
- Database connection errors
- Failed update recovery and rollback
- Broken checkout and payment fixes
- Server and hosting outages
- Hacked site triage
- DNS and SSL emergencies
- Root cause report
- Prevention recommendations
Tell us about your project.
A short message is enough. We reply within one business day with questions or a clear proposal.
- Free 30 minute strategy call
- Fixed price, written scope
- Senior team, no outsourcing roulette
Related services
Emergency Website Support: frequently asked questions
Critical errors, white screens, broken checkouts and outages fixed fast by a senior engineer, with a root cause report so it does not happen again.
For emergency requests received during business hours we typically begin work within one to three hours. Care plan clients receive priority response.
Your website address, a description of what happened, any recent changes and access to your hosting and website admin. If you do not have logins, we can help you recover them.
Emergency fixes start at $149 for straightforward issues. Complex problems are quoted before we proceed beyond the initial diagnosis, so there are no surprises.
Yes. Many emergency clients come to us because their usual developer cannot be reached. We step in, fix the issue and can hand back or continue supporting the site.
Care plan clients on Priority plans have extended coverage for critical issues. For other clients we do our best to accommodate urgent weekend requests.
Website down? We start today.
Service restored as the first priority. Tell us about your project and get a fixed quote for Emergency Website Support within one business day.
Free 30 minute call Fixed quotes Reply within one business day
