From a broken button to a broken database, we fix it.
Updates, backups, security, monitoring and real human support. Our care plans keep your website fast, safe and working, so you can stop worrying about it and get back to running your business.
pillar-protectWebsites are not a one time purchase. Plugins age, servers change, attackers probe every form and login page, and small issues quietly become expensive ones. The question is not whether your website will need attention, but who will notice first.
We have managed websites since before most page builders existed. Today we look after everything from a single brochure site to portfolios of hundreds of websites for agencies and multi-location brands.
Problems Caught Early
Uptime, security and performance monitoring that alerts us before customers notice.
Always Recoverable
Off site backups tested regularly, so a bad day never becomes a disaster.
A Real Team on Call
Named humans who know your site, not a ticket queue in another time zone.
Predictable Costs
One monthly fee instead of surprise invoices whenever something breaks.
Care, Security and Support services
Choose a focused service, or combine them into one plan.
A warm, persuasive website for a service built on trust.
A US based legal intake and virtual receptionist company for small law firms needed a website that felt as professional and human as their team, and converted attorneys who had been burned by answering services before.
Read the Back Office Betties story
Calm, routine care instead of emergencies.
Most website disasters are preventable. Our care routine is built to catch problems before your customers do.
Start with a Free CallOnboarding Health Check
Security scan, plugin review, backup test and performance baseline.
Site health reportBackups and Monitoring
Daily off site backups, uptime checks and security alerts switched on.
24/7 monitoringSafe Updates
Updates tested with a fresh backup and a rollback plan every time.
Update logFast Fixes
Content changes and issues handled by developers who know your site.
Named support contactMonthly Review
A short report on uptime, security, speed and recommended next steps.
Monthly care report
Care, Security and Support: common questions
Timelines, pricing, platforms and what to expect when you hire us for Care, Security and Support.
Every plan includes core, plugin and theme updates, off site backups, uptime and security monitoring, and monthly health reports. Higher tiers add content update time, performance optimization, priority response and malware cleanup at no extra cost.
Emergency cleanups begin the same business day in most cases. We remove malware and backdoors, close the vulnerability that allowed the attack, request blacklist reviews if needed and harden the site against repeat attacks.
WordPress is our deepest specialty, but we also support WooCommerce, Shopify, custom PHP and MySQL applications, and static sites. Hosting and server support covers cPanel, WHM, VPS and cloud environments including AWS.
Yes. We manage portfolios from five to several hundred websites with centralized updates, monitoring and reporting. White label options are available for agencies.
No. Care plans are month to month. Most clients stay for years because the service works, not because a contract forces them to.
Hand over the worry, keep the website.
Start a care plan this week, or get same day help if something is broken right now.
Free 30 minute call Fixed quotes Reply within one business day
